Thank you for choosing AquaJoy. Please note our current policy regarding returns and exchanges:

• Final Sale: All purchases, including unused water units/credits, are final and non-refundable.

• Defective Products: We stand by the quality of our items. If you receive a defective or damaged product, please contact us within 14 days of purchase for a seamless replacement.

• Proof of Purchase: A valid receipt or order confirmation is required for all replacement requests.